Local Services Business Benchmarks 2025
📊 Revenue Per Employee: $165K
💰 Net Profit Margin: 15%
🎯 Sample Size: 250+ businesses
✅ Confidence: 83%
Key Metrics
REVENUE/EMPLOYEE
$165K
83%NET PROFIT MARGIN
15%
81%CUSTOMER LTV
$3,200
79%CAC
$85
78%RETENTION RATE
65%
80%AVG JOB VALUE
$450
84%Included Service Types
Trades
- • Plumbing
- • Electrical
- • HVAC
Outdoor Services
- • Landscaping
- • Tree Service
- • Roofing
Cleaning & Restoration
- • House Cleaning
- • Carpet Cleaning
- • Restoration
Specialized
- • Pest Control
- • Handyman
- • Pool Service
Methodology
MyBizGrade's local services benchmarks are based on 250+ plumbing, electrical, HVAC, landscaping, and other home/commercial service businesses. Data includes both franchise and independent operations across the United States (2024-2025).
Sample Coverage
- 200 direct audits of independent service businesses
- 50+ franchisee operations
- All 50 U.S. states represented
- From 1-person operations to 50+ employee companies
Key Metrics
- Revenue/Employee: Annual revenue ÷ FTE count
- Net Profit: Bottom-line profit ÷ revenue
- Customer LTV: Average customer lifetime value (5-year model)
- CAC: Total acquisition costs ÷ new customers acquired
Limitations
- Service type dramatically affects all metrics
- Seasonal variation impacts annual numbers
- Geographic market size affects pricing and margins
- Franchise vs. independent models differ significantly
Data Sources
MyBizGrade Database
200 businesses from direct audits (2024-2025)
Service Industry Association
Home services performance metrics (2024)
FTC Franchise Disclosures
Franchise performance data (2024-2025)